At DesignAsCAD, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights in relation to it.
Information We Collect
We may collect the following categories of personal data:
- Contact information (name, email address, phone number, WhatsApp number)
- Project information (sketches, drawings, dimensions, briefs, reference files)
- Communication data (messages, emails, feedback)
- Technical data (IP address, browser type, pages visited — via cookies)
- Payment information (processed securely via third-party providers — we do not store full card details)
How We Use Your Information
We use your data to:
- Provide and deliver our SolidWorks CAD design services
- Communicate with you about projects and quotes
- Improve our website and services
- Send important project updates
- Comply with legal obligations
Legal Basis for Processing (GDPR)
We process your data based on:
- Performance of a contract (your project agreement)
- Legitimate business interests
- Your consent (where applicable)
Sharing of Information
We do not sell your personal data. We may share data with:
- Trusted service providers (email hosting, cloud storage, payment processors, 3D printing partners)
- Legal authorities if required by law
All third parties are bound by strict confidentiality.
Data Security
We implement reasonable technical and organisational measures to protect your data, including secure servers and encrypted communications. However, no system is 100% secure.
Data Retention
We keep your project data for as long as necessary to fulfil the service and for legal record-keeping (usually up to 7 years after project completion).
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent
- Object to processing
- Request data portability
To exercise these rights, contact us at hello@designascad.com
Cookies
We use essential cookies for website functionality. You can manage cookies through your browser settings.
International Transfers
If you are outside our country, your data may be transferred and processed in our jurisdiction. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this policy. Continued use of our services after changes means you accept the new policy.